At Ammonite Adventures and Treks Pvt. Ltd., we are committed to protecting the privacy and security of our clients and website visitors' personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information and your choices regarding the information when you use our website, inquire about, or book your adventures and services with us.
Information We Collect
We collect several types of information for various purposes to provide and improve our services to you, which are described below, and by using our website, you consent to the terms of our Ammonite Adventures and Treks Pvt. Ltd. Privacy Policy.
Personal Information
When you inquire about, book, or subscribe to a trek, travel, or tour, you may voluntarily provide us with certain identifiable information that we use to contact or identify you, which may include:
- Your name
- Contact information such as email address and phone number
- Emergency contact information
- Health Information
- Passport information
Payment Information
For more secure, reliable, and trustworthy payment processing, we collect and process payment info, including:
- Credit card details
- Billing address
Note: Payment information is not stored on our servers!
Technical Data
As you browse our website, we may automatically collect information about the devices you use to access it, such as:
- Your IP address
- Type of browser
- Operating system
- Device information
- Browsing behavior
- Referring URLs
- Dates and times of access
Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver customized preferences that you can control through your browser settings.
How we use your information
- To process your booking, and payments, communicate with you, provide requested service, send booking information and itineraries, update on the trip arrangements, including dietary requirements and restrictions for meal planning, and improve the website's functionality and user experience.
- In personalizing your experience and accommodating special requests on our website, tailor our content and recommendations based on your area of niche and preferences.
- For communicating with you about your bookings and customer services and sending you promotional emails, newsletters, special offers, and other promotional materials with your consent that you can opt-out anytime.
- Analyzing website usage patterns, performing data analytics, gathering demographic information, and improving our services.
- To compley with legal obligations and protecting our rights, safety, and property.
How We Share Your Information
Ammonite Adventures and Treks does not rent or sell your personal information to third parties unless they are assisting us in providing and improving our services or in the given circumstances:
Service Providers
We may share your information with trusted third-party vendors who perform services on our behalf, such as operating our website, payment processing, marketing, and data analysis and are strictly prohibited from using it for any other purposes.
Legal Requirements
When acquired by law, in response to legal obligations, or in response to court orders or subpoenas, we may disclose your information for the protection of our rights, property, and safety and that of others related to it.
Business Transfers
In connection with acquisitions, mergers, or the sale of all or a portion of our business, we may use our clients' information. You will be notified via email and prominent notice on our website.
Your Rights and Choices
Based on where you are using the website and booking the trips from, you have access to the following rights regarding your personal information which are:
- Access and update: You have the right to request a copy of the information we hold about you, an update in case any inaccurate or incomplete information occurs, and to correct it.
- Deletion
- Restriction
- Objection, and
- Data portability
- Opt-out: You can also opt out of receiving marketing communications at any time.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, and disclosure. However, please be aware that no method of data transmission over the Internet or storage is 100% secure, and we cannot be held liable for the privacy practices of such websites or services.